Damage to building or contents

Please be advised that the occupier accepts full responsibility for any damage or breakages to the property and goods contained therein. Any damage or breakage will be charged for at repair or replacement value for the item. The villa is for normal holiday use and whilst we expect your stay to be as comfortable and enjoyable as possible it should still be treated with respect. In the event of substantial damage/abuse being caused to the villa, you may well be asked to leave. This being the case, no refund will be given and it will be your responsibility to find alternative accommodation at your own expense. A cost assessment of damage will be made which you will then be required to pay.

Health, Safety & Security

We do not make any claim that the villa is totally child friendly. Whilst we have made every effort to ensure that reasonable care has been taken to address matters within the borders of our property, it is the parent's full responsibility to ensure total safety of their children. We recommend that you fully investigate the suitability of our property before you book, please contact us if you have any questions about this matter. Despite our efforts and all. the advice given prior to departure and upon arrival at the villa it is ultimately your responsibility for the care and safety of the members of your group. Crete is still very much a relatively safe island and has a low incidence of crime. We cannot however accept any responsibility for loss of or damage to property or person during the course of your stay. Please ensure your holiday insurance provides you with adequate cover.

Water & Electricity.

Water is a scarce resource the world over and Crete is no exception. Occasionally water shortages can occur during the summer months.. On such occasions the water authority may decide to turn off the supply to parts of the village. We therefore advise that you buy a supply of bottled water available at the local supermarket in the village and keep the kettle filled. Bottled water is quite inexpensive and can be kept in the fridge or the store room. As with many places across Europe, a constant electricity supply is not guaranteed 100% of the time and Crete is no exception. There will be times when power to the village is temperately unavailable. To this end we have supplied you with 2 torches and a small gas burner to ensure you can always prepare a small meal or have a warm drink.

Cleaning, Pool & Garden Maintenance.

The Villa will be cleaned prior to you arrival and again when you depart. Bed linen will be changed once a week during your stay. A washing machine has been provided for your own laundry requirements. As this is a ‘self catering' holiday, washing and cleaning will be your responsibility unless you specifically request this service at the time of booking. We cannot always guarantee that our local agents will provide the service for you, but we will ask if you make a specific request. We ask that you keep the Villa reasonably clean to avoid problems with insects, particularly in the kitchen area. This does not apply to pool cleaning or garden maintenance. These activities under taken once a week during your stay, they do not take long and are usually undertaken first thing in the morning.

Force Majeure.

We regret that we are unable to accept responsibility for any aspect of your holiday arrangements beyond our control. As such, threats of war, civil commotion, riots, industrial disputes, government action, vandalism, flood, fire, storm and earthquake, or travel delays caused by any reason due to your own or travel company issues.

Insurance & Rental

As with any foreign travel you are strongly advised to take out full travel and medical insurance for all members of your party. Under no circumstances can any form of Insurance be provided by us for any persons wishing to rent the property or any of their guests. The rental period starts at 3:00 PM on the first day and finishes at 12:00 midday on the last day. We will however try to make every effort to accommodate alternative times wherever we can